Refund and Returns Policy

Order Cancellation

Please review your order details before finalizing your purchase. Once your order has been shipped, cancellations are not possible. Thank you for understanding!

Damaged or Defective Products

If you receive a damaged or defective product, please get in touch with our customer support team within 48 hours of delivery. We will arrange for a replacement or refund as needed.

Eligibility for Refunds and Exchanges

To make sure you can enjoy a smooth refund or exchange experience, we just have a few friendly guidelines to keep in mind:

• We kindly ask that the product remains unused and retains its original packaging.
• Please provide proof of purchase, such as an order number or receipt, to help facilitate the process.
• This is just a friendly reminder that you must submit your return within 14 days of receiving your product.

Refunds

We are pleased to inform you that once your return is approved, we will initiate a refund, and a credit will be automatically applied to your original payment method within a few days. Please remember that your bank or credit card company may take additional time to process and reflect the refund.

Exchanges

If you're approved for an exchange, we'll happily send you the replacement product at no extra cost. We can't wait for you to enjoy it!

Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Products marked as final sale
• Any product that is returned more than 14 days after delivery

Shipping Costs

We appreciate your understanding that shipping costs are non-refundable. If a refund is processed, the return shipping fee will be deducted. Thank you!